πŸ”’ Privacy

gbajje Privacy Policy

At gbajje, your personal data is handled with care. This Privacy Policy explains exactly what information we collect, why we collect it, how we use it, and what rights you have over your own data as a player in Bangladesh.

Last updated: 1 January 2025
256-bit
SSL Encryption
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Data Sold to Third Parties
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Data Security Monitoring
30 days
Data Request Response Time

How gbajje Protects Your Privacy

Six core commitments that define how gbajje handles your personal information every single day.

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End-to-End Encryption

Every piece of data you send to gbajje β€” from your registration details to your payment information β€” is protected with 256-bit SSL encryption. Your data is unreadable to anyone intercepting it in transit. We apply the same standard used by major banks.

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We Never Sell Your Data

gbajje does not sell, rent, or trade your personal information to any third party for marketing purposes. Full stop. The only parties who ever receive your data are those directly involved in operating your account β€” payment processors, identity verifiers, and where required by law.

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Data Collected for a Purpose

gbajje only collects data that is genuinely needed to operate your account and improve your experience. We don't collect data speculatively or build profiles beyond what's necessary. Every data point we hold has a clear, stated reason behind it.

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Full Transparency

This Privacy Policy is written in plain language so you actually understand what gbajje does with your data. No legal jargon designed to confuse. If you have questions about anything in this policy, our support team is available 24/7 to explain.

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You Stay in Control

gbajje gives you real control over your data. You can request access to everything we hold about you, ask us to correct inaccurate information, or request deletion of your account data. We respond to all data requests within 30 days.

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Secure Data Storage

Your data is stored on secure servers with restricted access. gbajje applies role-based access controls so only authorised staff can access personal data, and only when it is necessary for their specific job function. All access is logged and audited.

01 Introduction

Welcome to the gbajje Privacy Policy. gbajje is an online gaming and sports betting platform serving players in Bangladesh. We operate the website at gbajje.pro and the gbajje mobile application. This Privacy Policy explains how gbajje collects, uses, stores, and protects your personal data when you use our platform.

At gbajje, we take privacy seriously. We understand that handing over personal information to an online platform requires trust, and we work hard to earn and keep that trust. This policy is written to be clear and honest β€” not to hide anything behind complicated language.

By registering an account on gbajje or using any of our services, you confirm that you have read and understood this Privacy Policy. If you do not agree with how gbajje handles personal data, please do not register or continue using the platform. You can contact us at [email protected] with any questions before registering.

Scope: This Privacy Policy applies to all personal data collected through the gbajje website, mobile app, customer support channels, and any other gbajje service. It applies to all registered players and visitors to the gbajje platform.

02 Data We Collect

gbajje collects personal data in several ways β€” directly from you when you register or use the platform, automatically through your use of the site, and from third parties involved in operating your account. Here is a breakdown of what we collect and why.

2.1 Registration Data

When you create a gbajje account, we collect:

  • Full legal name
  • Date of birth
  • Residential address
  • Email address
  • Mobile phone number
  • Username and password (password stored in encrypted form)

2.2 Identity Verification Data (KYC)

To comply with legal obligations and prevent fraud, gbajje may request:

  • Copy of a government-issued photo ID (National ID card, passport, or driving licence)
  • Proof of address (utility bill or bank statement dated within 3 months)
  • Proof of payment method (screenshot of bKash, Nagad, or Rocket account)
  • Selfie or live photo for identity confirmation

2.3 Transaction Data

gbajje records all financial transactions on your account, including deposit amounts, withdrawal requests, payment method details, transaction reference numbers, and timestamps. This data is essential for account management and regulatory compliance.

2.4 Gaming Activity Data

We record your gaming activity on gbajje, including games played, bets placed, amounts wagered, wins and losses, session durations, and bonus usage. This data is used to operate your account, detect problem gambling patterns, and improve the platform.

2.5 Technical Data

When you use gbajje, we automatically collect technical information including your IP address, device type and operating system, browser type and version, pages visited and time spent, and referring URLs. This data helps us keep the platform secure and improve the user experience.

We do not collect: gbajje does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or biometric data beyond what is strictly required for identity verification.

2.6 Data Summary Table

Data Type Examples Purpose
Registration Data Name, DOB, email, phone Account creation, identity verification
KYC Documents National ID, proof of address Legal compliance, fraud prevention
Transaction Data Deposits, withdrawals, payment refs Payment processing, account management
Gaming Activity Bets, wins, session times Account operation, responsible gaming
Technical Data IP address, device, browser Security, fraud detection, UX improvement
Communications Support chat, emails Customer service, dispute resolution

03 How We Use Your Data

gbajje uses your personal data for the following purposes:

  • Account Management: To create, maintain, and operate your gbajje account, including processing deposits and withdrawals via bKash, Nagad, and Rocket.
  • Identity Verification: To verify your age and identity as required by our operating obligations, ensuring gbajje remains a safe platform for all players.
  • Fraud Prevention: To detect and prevent fraudulent activity, money laundering, and other illegal conduct on the gbajje platform.
  • Responsible Gaming: To monitor gaming patterns and identify players who may be showing signs of problem gambling, so we can offer appropriate support tools.
  • Customer Support: To respond to your queries, resolve disputes, and provide assistance through our 24/7 support team.
  • Platform Improvement: To analyse how players use gbajje and make improvements to the platform, games, and overall experience.
  • Communications: To send you important account notifications, security alerts, and β€” where you have opted in β€” promotional offers from gbajje.
  • Legal Compliance: To meet our obligations under applicable laws and regulations, including responding to lawful requests from regulatory authorities.

Marketing Opt-Out: If you have opted in to receive promotional communications from gbajje and wish to stop, you can unsubscribe at any time by contacting support at [email protected]. Opting out of marketing does not affect essential account communications.

04 Legal Basis for Processing

gbajje processes your personal data on the following legal grounds:

  • Contract Performance: Processing necessary to operate your gbajje account and deliver the services you have signed up for.
  • Legal Obligation: Processing required to comply with applicable laws, including anti-money laundering regulations and age verification requirements.
  • Legitimate Interests: Processing for fraud prevention, platform security, and improving gbajje services, where these interests are not overridden by your privacy rights.
  • Consent: Processing for optional purposes such as marketing communications, where you have given explicit consent. You may withdraw consent at any time.

05 Data Sharing

gbajje does not sell your personal data. We share data only where it is necessary to operate the platform or comply with legal requirements. The categories of third parties who may receive your data are:

  • Payment Processors: bKash, Nagad, and Rocket receive transaction data necessary to process your deposits and withdrawals. These providers have their own privacy policies governing their use of your data.
  • Identity Verification Providers: Third-party KYC service providers who assist gbajje in verifying your identity and age. These providers are contractually bound to use your data only for verification purposes.
  • Game Providers: Game software providers may receive limited technical data (such as a player ID) to operate games on the gbajje platform. They do not receive your full personal profile.
  • Regulatory Authorities: gbajje may be required to share data with regulatory or law enforcement authorities in response to lawful requests. We will notify you of such requests where legally permitted to do so.
  • IT and Security Providers: Companies that provide hosting, security monitoring, and technical infrastructure for gbajje. These providers operate under strict data processing agreements.

International Transfers: Some of gbajje's service providers may be located outside Bangladesh. Where data is transferred internationally, gbajje ensures appropriate safeguards are in place to protect your data to the same standard as within Bangladesh.

06 Cookies & Tracking

gbajje uses cookies and similar tracking technologies on the website and app. Cookies are small text files stored on your device that help us recognise you, remember your preferences, and understand how you use the platform.

6.1 Types of Cookies We Use

  • Essential Cookies: Required for the gbajje platform to function. These include session cookies that keep you logged in and security cookies that protect against fraud. These cannot be disabled.
  • Functional Cookies: Remember your preferences such as language settings and display options to improve your experience on gbajje.
  • Analytics Cookies: Help gbajje understand how players navigate the platform so we can identify areas for improvement. Data collected is aggregated and anonymised.
  • Marketing Cookies: Used only where you have consented, to show you relevant gbajje promotions. You can withdraw consent at any time.

6.2 Managing Cookies

You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. Note that disabling essential cookies will affect the functionality of the gbajje platform and may prevent you from logging in or placing bets. For detailed instructions on managing cookies in your specific browser, refer to your browser's help documentation.

07 Data Retention

gbajje retains your personal data for as long as your account is active and for a period after account closure as required by law and our operational needs. The following retention periods apply:

Data Category Retention Period Reason
Account & Registration Data Duration of account + 5 years Legal compliance, dispute resolution
KYC Documents Duration of account + 5 years Anti-money laundering regulations
Transaction Records Duration of account + 7 years Financial record-keeping requirements
Gaming Activity Logs Duration of account + 3 years Responsible gaming, dispute resolution
Support Communications 3 years from last interaction Customer service quality, disputes
Technical / Log Data 12 months Security monitoring

After the applicable retention period, gbajje securely deletes or anonymises your personal data so it can no longer be linked back to you.

08 Your Rights

As a gbajje player, you have the following rights over your personal data. To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

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Right of Access

Request a copy of all personal data gbajje holds about you.

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Right to Rectification

Ask us to correct any inaccurate or incomplete personal data.

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Right to Erasure

Request deletion of your data where there is no legal reason to retain it.

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Right to Restriction

Ask gbajje to limit how we process your data in certain circumstances.

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Right to Portability

Receive your data in a structured, machine-readable format.

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Right to Object

Object to processing based on legitimate interests, including direct marketing.

Note: Some rights are subject to legal limitations. For example, gbajje cannot delete transaction records that we are legally required to retain. We will always explain clearly if a request cannot be fulfilled in full and why.

09 Data Security

gbajje takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration.

  • All data transmitted between your device and gbajje is encrypted using 256-bit SSL/TLS encryption.
  • Passwords are stored using strong one-way hashing algorithms β€” gbajje staff cannot see your password.
  • Access to personal data is restricted to authorised staff on a need-to-know basis, with all access logged and audited.
  • gbajje's servers are hosted in secure data centres with physical access controls, fire suppression, and redundant power systems.
  • We conduct regular security assessments and penetration testing to identify and address vulnerabilities.
  • In the event of a data breach that affects your rights, gbajje will notify you promptly and take immediate steps to contain the breach.

Your Role in Security: gbajje's security measures are most effective when you also take steps to protect your account. Use a strong, unique password for your gbajje account, enable any available two-factor authentication, and never share your login credentials with anyone.

10 Children's Privacy

gbajje is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register an account or use any gbajje services.

If gbajje discovers that personal data has been collected from a person under 18, we will immediately close the account, delete the data, and return any funds deposited. If you believe a minor has registered on gbajje, please contact us immediately at [email protected].

11 Policy Changes

gbajje may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will notify registered players by email and display a prominent notice on the gbajje platform.

The updated Privacy Policy will take effect 7 days after notification. Continued use of gbajje after the effective date constitutes your acceptance of the updated policy. We recommend reviewing this page periodically to stay informed about how gbajje protects your privacy.

Version History: The current version of this Privacy Policy was last updated on 1 January 2025. If you would like to review a previous version, contact us at [email protected].

12 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or how gbajje handles your personal data, please get in touch with our team:

  • Email: [email protected]
  • Live Chat: Available 24/7 directly on the gbajje platform
  • Response Time: Data-related requests responded to within 30 days

You can also review our Terms and Conditions and Responsible Gaming pages for more information about how gbajje operates. For common questions, visit our FAQ page.

🏏 Your Privacy is Protected β€” Now Let's Play

gbajje keeps your data safe so you can focus on the game. Register today, deposit via bKash or Nagad, and enjoy cricket betting, slots, and live casino with complete peace of mind.